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2018-01-21T00:54:06.475Z
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As UI designers, we are confronted with design problems every day. Knowing how best to tackle these issues means investigating, analysing, testing and prototyping solutions until we get the answer that fits our user’s needs. UI design is less about making something look attractive (although it helps) and more knowing how to create a valid […]

The post 7 Usability Heuristics That All UI Designers Should Know appeared first on Usability Geek

When it comes to a solution you are using, ‘if there’s something weird, and it don’t look good, who you gonna call? … Tech support!‘ (yep, that was a reference to Ray Parker Jr.‘s Ghostbusters theme song) Technical support teams bust user issues day in, day out. They serve on the front line for product […]

The post Technical Support Teams: The Secret Sauce To UX Success appeared first on Usability Geek