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The Internet of Things (IoT) is disrupting businesses, governments, and consumers and transforming how they interact with the world. Companies are going to spend almost $5 trillion on the IoT in the next five years — and the proliferation of connected devices and massive increase in data has started an analytical revolution.

To gain insight into this emerging trend, BI Intelligence conducted an exclusive Global IoT Executive Survey on the impact of the IoT on companies around the world. The study included over 500 respondents from a wide array of industries, including manufacturing, technology, and finance, with significant numbers of C-suite and director-level respondents. 

Through this exclusive study and in-depth research into the field, BI Intelligence details the components that make up IoT ecosystem. We size the IoT market in terms of device installations and investment through 2021. And we examine the importance of IoT providers, the challenges they face, and what they do with the data they collect. Finally, we take a look at the opportunities, challenges, and barriers related to mass adoption of IoT devices among consumers, governments, and enterprises.

Here are some key takeaways from the report:

  • We project that there will be a total of 22.5 billion IoT devices in 2021, up from 6.6 billion in 2016.
  • We forecast there will be $4.8 trillion in aggregate IoT investment between 2016 and 2021.
  • It highlights the opinions and...

This is a preview of a research report from BI Intelligence, Business Insider's premium research service. To learn more about BI Intelligence, click here.

Advancements in artificial intelligence, coupled with the proliferation of messaging apps, are fueling the development of chatbots — software programs that use messaging as the interface through which to carry out any number of tasks, from scheduling a meeting, to reporting weather, to helping users buy a pair of shoes. 

Foreseeing immense potential, businesses are starting to invest heavily in the burgeoning bot economy. A number of brands and publishers have already deployed bots on messaging and collaboration channels, including HP, 1-800-Flowers, and CNN. While the bot revolution is still in the early phase, many believe 2016 will be the year these conversational interactions take off.

In a new report from BI Intelligence, we explore the growing and disruptive bot landscape by investigating what bots are, how businesses are leveraging them, and where they will have the biggest impact. We outline the burgeoning bot ecosystem by segment, look at companies that offer bot-enabling technology, distribution channels, and some of the key third-party bots already on offer. 

The report also forecasts the potential annual savings that businesses could realize if chatbots replace some of their customer service and sales reps. Finally, we compare the potential of chatbot monetization on a platform like Facebook Messenger against the iOS App Store and Google Play store.

Here are some of the key takeaways:

  • AI has reached...

  • The agriculture-technology sector is booming.
  • Companies are working on everything from apple-picking robots to wearable technology that helps farmers grow produce more efficiently, and meet the demands of a rapidly-increasing global population. 
  • The way food is grown will be radically transformed in the next few decades. 


Feeding the planet's rapidly expanding population is one of the most critical challenges for humanity. 

According to the UN, the world's population is approximately 7.3 billion people — and that number is expected to skyrocket to 9.7 billion by 2050. Some researchers expect global food demand to expand by up to 98% by the middle of this century. And ongoing issues related to rising temperatures, water scarcity, and desertification will negatively impact how much food farms are able to grow. 

A number of agricultural technology startups — working on everything from apple-picking robots to augmented reality (AR) systems for greenhouses — are attempting to make food production more efficient and less impactful on the planet. By employing machine learning, drones, and hordes of sensors, these companies hope to radically transform how food is grown. 

This is a preview of a research report from BI Intelligence, Business Insider's premium research service. To learn more about BI Intelligence, click here.

Improving artificial intelligence (AI) technology and the proliferation of messaging apps — which enable users and businesses to interact through a variety of mediums, including text, voice, image, video, and file sharing — are fueling the popularity of chatbots.

These software programs use messaging as an interface through which to carry out various tasks, like checking the weather or scheduling a meeting. Bots are still nascent and monetization models have yet to be established for the tech, but there are a number of existing strategies — like "as-a-service" or affiliate marketing — that will likely prove successful for bots used as a tool within messaging apps.

Chatbots can also provide brands with value adds — services that don't directly generate revenue, but help increase the ability of brands and businesses to better target and serve customers, and increase productivity. These include bots used for research, lead generation, and customer service.

A new report from BI Intelligence investigates how brands can monetize their chatbots by tailoring existing models. It also explores various ways chatbots can be used to cut businesses' operational costs. And finally, it highlights the slew of barriers that brands need to overcome in order to tap into the potentially lucrative market. 

Here are some of the key takeaways: 

This is a preview of a research report from BI Intelligence, Business Insider's premium research service. To learn more about BI Intelligence, click here.

Insurance companies have long based their pricing models and strategies on assumptions about the demographics of their customers. Auto insurers, for example, have traditionally charged higher premiums for parents of teenage drivers based on the assumption that members of this demographic are more likely to get into an accident.

But those assumptions are inherently flawed, since they often aren't based on the actual behaviors and characteristics of individual customers. As new IoT technologies increasingly move into the mainstream, insurers are able to collect and analyze data to more accurately price premiums, helping them to protect the assets they insure and enabling more efficient assessment of damages to conserve resources.

A new report from BI Intelligence explains how companies in the auto, health, and home insurance markets are using the data produced by IoT solutions to augment their existing policy pricing models and grow their customer bases. In addition, it examines areas where IoT devices have the potential to open up new insurance segments.

 Here are some of the key takeaways:

  • The world's largest auto insurers now offer usage-based policies, which price premiums based on vehicle usage data collected directly from the car.
  • Large home and commercial property insurers are using drones to inspect damaged properties, which can improve workflow efficiency and reduce their reliance on human labor.
  • Health and life insurance firms are offering customers fitness trackers to encourage healthy behavior,...

  • There are right and wrong ways to get a bartenders attention.
  • To figure out just what they are, we asked bartenders from around the world to weigh in.
  • Among the many faux pas, don't ever yell, click your fingers — or even wave them. Bartenders hate that.

When the bar is packed and your bartender appears to be out of earshot, what do you do?

Do you wave your credit card in the air? Do you snap your fingers? Or maybe you reach over the bar and start pouring yourself a drink?

To find out the right and wrong ways to get a bartender's attention at the bar, we went directly to the source, and more than 30 bartenders from around the world weighed in with their opinions on the matter.

Below are some of worst things people do when they're trying to get a bartender's attention, as well as some better alternatives.

SEE ALSO: Bartenders share 13 things they'd love to tell customers but can't

DON'T MISS: Bartenders reveal what customers' drink orders say about them

Clicking or snapping your fingers at them

"Say excuse me, politely putting your hand up without waving it in the air. Just wait your turn. We see you, I promise. Never snap your fingers."

Yelling at bartenders to get a drink made right away

For the past seven years, Hong Kong has held the title of the world's priciest city for home-buyers, according to the 2017 Demographia International Housing Affordability Survey.

James Law, a Hong Kong-based architect, believes that his micro-homes could help alleviate the city's housing crisis. But his tiny home designs are anything but typical — they are concrete water pipes outfitted with all the amenities of a modern home.

Law explains more about his "tube home" design below.

SEE ALSO: The Netherlands is getting a 'vertical forest' skyscraper covered in over 5,000 plants — and apartments cost less than $900 a month

Called the OPod, the "tube homes" measure 100 square feet. For perspective, a standard one-car garage spans about 200 square feet.

Law's firm, James Law Cybertecture, manufactured the "tube home" pictured below from a 8.2-foot-diameter water pipe.

It includes a sofa that folds out into a bed, shelves, a mini fridge, a microwave, and a bathroom with a shower.

Right now, the home design is only a prototype. But Law said he plans to start selling the homes soon. His team is currently seeking permits from the city to start building.

See the rest of the story at Business Insider

  • Technology stocks have been a beacon of strength in the stock market for much of the 8 1/2-year equity bull market, and a big driver has been internet companies.
  • Morgan Stanley has picked six internet stocks that it says will make good investments in 2018.

In 2017, making money investing in tech stocks was an easy proposition.

The S&P 500 Information Technology Index surged 37%, outpacing the next-closest sector by 15 percentage points and nearly doubling the return for the benchmark. Of the 68 companies in the group, a whopping 61 posted a positive return for the year. It was a veritable bonanza of stock gains.

But what about 2018? With stock-picking conditions the ripest they've been since the tech bubble, there are still plenty of money-making opportunities in the industry.

The Morgan Stanley analyst Brian Nowak has put together stock recommendations for the internet sector specifically, weighing a multitude of factors to arrive at six that he thinks could outperform in 2018.

Without further ado, here are those stocks, with an explanation of why Morgan Stanley likes...

This is a preview of a research report from BI Intelligence, Business Insider's premium research service. To learn more about BI Intelligence, click here.

The fast-growing global drone industry has not sat back waiting for government policy to be hammered out before pouring investment and effort into opening up this all-new hardware and computing market. 

A growing ecosystem of drone software and hardware vendors is already catering to a long list of clients in agriculture, land management, energy, and construction. Many of the vendors are smallish private companies and startups — although large defense-focused companies and industrial conglomerates are beginning to invest in drone technology, too. 

In a report from BI Intelligence, we take a deep dive into the various levels of the growing global industry for commercial drones, or unmanned aerial vehicles (UAVs). This report provides forecasts for the business opportunity in commercial drone technology, looks at advances and persistent barriers, highlights the top business-to-business markets in terms of applications and end users, and provides an exclusive list of dozens of notable companies already active in the space. Finally, it digs into the current state of US regulation of commercial drones, recently upended by the issuing of the Federal Aviation Administration's draft rules for commercial drone flights. Few people know that many companies are already authorized to fly small drones commercially under a US government "exemption" program. 

Here are some of the key takeaways from the report:

  • We project revenues form drones...

  • Automakers revealed a number of flashy concept cars at CES and the Detroit auto show in January.
  • While concept cars don't always become production models, they can give us a sense of what car companies are planning for the future.
  • This year's concept cars reveal the industry is still preparing for a future of electric and self-driving vehicles.

We haven't even reached February, and we've already seen a number of flashy concept cars revealed at CES and the Detroit auto show.

While concept cars don't always turn into production models, they can give consumers a sense of where the auto industry is heading. If this latest batch of concept cars is any indication, car companies are planning for a future of electric and self-driving cars.

Take a look at our favorite concepts released this year so far.

SEE ALSO: The coolest things I saw at the Detroit auto show

Byton all-electric SUV

The Chinese startup Byton revealed an all-electric SUV concept at CES. Though it won't be identical to the production version (Byton said the concept represents about 85% of it) that is scheduled for release in 2019, it gives us a pretty good sense of what the final product will look like.

Byton calls the SUV a "smart intuitive vehicle"

The car's features may include face recognition technology, cameras in place of side mirrors, voice and gesture controls, and self-driving capabilities.

Infiniti Q Inspiration

Nissan showed off the Q...

  • The tech industry has been under increased scrutiny lately over the potential negative effects of its products.
  • Many critics are charging that smartphones, social networks, and other tech products and services are encouraging "addiction" — but that's likely overstating the case. Few people's interactions with their devices or services actually meet the definition of addiction.
  • The real problem with tech products is not that they encourage addiction, but that they're annoying and disruptive — and that's something tech companies need to fix.

The tech industry is experiencing a whole new wave of backlash and scrutiny.

This time, it's not about fake news or Nazis spreading venom on Twitter. Instead, the focus is on the harmful effects tech products have on users — and the charge that use of the gadgets and services is leading to addiction, perhaps intentionally. 

Earlier this month, for example, a group of Apple shareholders expressed concern that kids were become addicted to their iPhones and urged the company to do something about it. Last fall, former Facebook executive Chamath Palihapitiya charged that social networks were "destroying how society works." Meanwhile, Tristan Harris, a former design ethicist at Google, has been repeatedly beating the drum about tech addiction, telling The Guardian last year that "our minds can be hijacked" by our gadgets and apps.

And that's not to mention the growing numbers of tech executives and other industry figures who...

  • About 17.2 million cars and trucks were sold in the US last year, according to Kelly Blue Book. 
  • The top-selling vehicle was Ford's F-Series. 
  • The best-selling SUV was the Toyota Rav 4. 
  • And the most popular sedan was the Toyota Camry, though its sales dropped from 2016. 
  • Americans continue to favor SUVs and trucks over sedans.

The US auto market kept its momentum in 2017, thanks to strong SUV and pickup truck sales. 

There were about 17.2 million cars and trucks sold last year, according to Kelly Blue Book. While that's slightly down from the 17.6 million vehicles sold in 2016, it still qualifies as a solid market. And just like in previous years, Americans continued to opt for larger vehicles over smaller passenger cars. 

In fact, two of the most popular segments included compact and mid-size crossover SUVs, which combined accounted for about 40% of all car sales in 2017. Pickup trucks were also in demand, with full-size trucks making up about 15% of all vehicles sold. 

Here's a look at the top 20 best-selling cars and trucks of 2017, according to data provided by KBB. 

SEE ALSO: We drove the 2 best American luxury cars money can buy — and the winner is clear

20. Hyundai Elantra: 198,210 sold during 2017. Down 4.9% over 2016.

19. Ford Fusion: 209,623. -21.1%.

18. Toyota Highlander: 215,775. +12.7%.

See the rest of the story at Business Insider ...

  • Google just awarded its largest bug bounty ever to a Chinese researcher named Guang Gong. 
  • Gong discovered a security issue that affected Pixel phones and received a total payout of $112,500 from Google.
  • But Gong is a pro at hacking Pixel phones — his team gained control of a Pixel phone in 60 seconds at the annual computer-hacking contest Pwn2Own, resulting in a $120,000 prize. 

A Chinese security researcher just received Google's largest bug bounty ever. 

Google announced this week it awarded $112,500 to Guang Gong, a researcher who works for Chinese security giant Qihoo 360. It's the largest amount Google has awarded since increasing its top payouts for bug bounties in June.

In August, Gong submitted a working remote exploit chain, or remote attack, on Google's Pixel phone, which could be used to steal data or introduce malware onto a device. Google said on its developers blog that it patched the bug in a December update.

Google has been working to ensure that Pixel phones are secure, both on the hardware and software front. The Pixel 2 and Pixel 2 XL have tamper-resistant hardware, and Google says it would be difficult for hackers to decrypt your data without knowing your password first. 

But Gong and his team at Qihoo 360 are pros are hacking the Pixel by now. At Pwn2Own 2016, a prestigious annual hacking contest, the team cracked the first-generation Pixel in 60 seconds....

  • There's a lot of skepticism about Cortana, Microsoft's answer to Amazon Alexa and Google Assistant. It lags in apps, smart home support, and hardware integrations.
  • However, Microsoft says Cortana isn't cooked yet: It's going to come to more devices beyond just Windows 10 PCs, and you'll see Cortana make more use of Microsoft's data.
  • Some changes are coming to Cortana on the Windows 10 PC, too, with Microsoft signaling that it's going to bring Cortana into more parts of the operating system.
  • Microsoft says that its long-promised integration with Amazon Alexa is in the final stages of testing and coming soon.

While Amazon's Alexa and Google Assistant dominated the conversation at last week's Consumer Electronics Show, it only served to make Microsoft's competing Cortana look severely lacking in comparison.

At CES, Amazon Alexa and Google Assistant showed off new integrations with scores of gadgets, including new cars, smart home devices, and third-party headphones and speakers. Amazon even announced a deal with HP, Acer, and Asus to bring Alexa to the Windows 10 PC

Meanwhile, Microsoft Cortana is only available on one non-Windows device — the good, but limited, Harmon Kardon Invoke speaker. And while Microsoft showed off some new smart home integrations for Cortana, and compatibility with popular automation tool IFTTT, the Cortana ecosystem simply isn't growing as fast as Amazon's or Google's. 

Confidence in Cortana was further shook by an announcement that Microsoft was cancelling a key and much-hyped integration between the assistant and its Dynamics 365 sales product. Microsoft...

  • Apple is under fire for a software feature that slows down the speed of iPhone processors to prevent unexpected device shutdowns.
  • Congress, attorneys, and customers are criticizing Apple for not being clearer when the feature was introduced in early 2017. 
  • Apple's CEO says that when Apple "did put it out, we did say what it was."
  • The feature was not mentioned in the release notes accompanying the update, but Apple quietly revised the notes to include a line about "power management" at some point after the update was released. 

Apple is under fire for a software feature distributed to iPhones in 2017 that prevents shutdowns in devices with older batteries, in part by slowing down the clock speeds of their processors. 

Congress, several international consumer protection agencies, and an estimated 45 class-action lawsuits are asking questions, and wondering if users should have been better informed that Apple was making a tradeoff between iPhone stability and speed.

Basically, many users feel that Apple should have let them know that a software update was going to slow down their phone, or given them a choice not to turn the update on. Apple says a phone with the feature active can take longer to launch apps and can display lower frame rates. 

Here's how Apple's CEO explained the problem in an ABC interview earlier this week: 

"About a year ago, we released some code, that essentially what it does, is all batteries age over time, and they become unhealthy in...

  • We visited luxury watchmakers Garrick England, who gave us an exclusive look at their newest watch, the £28,000 "S1."
  • The watch is made entirely by hand, taking four months to complete. They showed us some of the processes involved in making one of the most complex watches seen in the UK.
  • There is currently only one "S1" in the world, with an estimated total quantity of around 10, making it one of the rarest watches in the world. 


Business Insider was given an exclusive look at how one of the rarest and most complex watches in the UK are made.

Luxury watchmakers Garrick England, have created the "S1," a "skeleton" watch that's made and carefully crafted by hand, taking a total of around four months to make. We were shown some of the processes involved in creating the watch, including how the hands of the watch are coloured and how the wheels of the gears are cut.

Currently, only one version of the £28,000 S1 watch exists, with a possible estimated total quantity of around 10 models; making it one of the rarest watches in the world. 

Filmed and Produced by David Ibekwe. Special Thanks to Russell Sheldrake and Garrick England

Join the conversation about this story »

  • Mustafa Suleyman is a 33-year-old entrepreneur and activist. 
  • He sold his artificial intelligence company DeepMind to Google for £400 million in 2014. 
  • Suleyman dropped out of university and worked as an activist before getting involved in artificial intelligence. 

Mustafa Suleyman is one of the three cofounders of DeepMind, an artificial intelligence (AI) lab in London that was acquired by Google in 2014 for a reported £400 million — the search giant's largest acquisition in Europe to date. 

Listen to a few of Suleyman's talks on YouTube and you'll quickly realise that he's a left-leaning activist who wants to make the world a better place for everyone as opposed to an elite few. He differs from many of today's tech founders in that he genuinely seems to care about the welfare of everyone on the planet.

The 33 year old — affectionately known as "Moose" internally at DeepMind and amongst his friends — lives in Peckham, South London, with his artist fiancée. He can often be seen on Twitter retweeting Labour politicians such as Jeremy Corbyn and making his thoughts known on issues like homelessness, diversity, and inequality. 

DeepMind may be owned by one of the largest companies in the world but Suleyman strongly believes capitalism is failing society in a number of areas. He explained this during a talk at a Google event last May. 

"We believe today that in some sense, capitalism in many ways has delivered so...

  • The founder of satellite imagery startup Bird.i spoke to Business Insider about scaling up the company and plans for the future. 
  • Corentin Guillo spoke about how satellite imagery analysis can be used to change the way commodity traders work and reduce risks and speculation.
  • The company hopes to raise up to £20 million this year in a third funding round.

LONDON — In only eighteen months a small group of data scientists in Glasgow have helped change the way commodity traders worldwide make decisions. 

Scotland-based Bird.i is a satellite imagery startup whose analysis has propelled founder Corentin Guillo into boardrooms with major financial firms and changed the way and speed at which commodity traders work.

"We give people access to new types of information and insight they've never been exposed to before," Guillo told Business Insider. A single image is "almost a postcard," but the potential information that can be drawn from analysing a series images over time is enormous.

Although the idea dates back to 2009, the business started in earnest in May 2016, when Guillo raised £500,000 and put together a team of six. A second £2 million founding round came shortly afterwards, in June 2017, and the team grew to 12 — 10 of whom are data scientists with machine learning backgrounds.

Guillo is now looking to scale up...

This is a preview of a research report from BI Intelligence, Business Insider's premium research service. To learn more about BI Intelligence, click here.

Not that long ago, many home-appliance and consumer-electronics makers were gearing up for what they thought would soon be a rapidly growing market for smart home devices.

The instant popularity of the Nest thermostat, introduced in 2011, seemed to confirm their hopes. But those expectations were dashed in the coming years as the market for connected home devices later stagnated. 

Even with these challenges, many of the biggest consumer technology companies are now moving into the smart home market. For example, Apple, which recently released its self-installed smart home ecosystem, called the Apple Home, traditionally doesn't move into a market until it's very mature and only when it can release a perfected product. Further, Google this fall launched the Google Home and its companion ecosystem, hoping to jump into the voice-activated smart home speaker market, which Amazon currently dominates with its Echo product line. 

In a new report, BI Intelligence examines the demographics of the average smart home device owner and discuss why current smart home device owners are appealing to tech companies. The report also examines the plans of various tech giants in the smart home market and discuss their monetization strategies, and makes suggestions for how these companies can position themselves to make their products and devices more appealing to the mass market.

Here are some key takeaways from the report:

  • Tech...

This is a preview of a research report from BI Intelligence, Business Insider's premium research service. To learn more about BI Intelligence, click here.

In the US, the in-store mobile wallet space is becoming increasingly crowded. Most customers have an option provided by their smartphone vendor, like Apple, Android, or Samsung Pay. But those are often supplemented by a myriad of options from other players, ranging from tech firms like PayPal, to banks and card issuers, to major retailers and restaurants.

With that proliferation of options, one would expect to see a surge in adoption. But that’s not the case — though BI Intelligence projects that US in-store mobile payments volume will quintuple in the next five years, usage is consistently lagging below expectations, with estimates for 2019 falling far below what we expected just two years ago. 

As such, despite promising factors driving gains, including the normalization of NFC technology and improved incentive programs to encourage adoption and engagement, it’s important for wallet providers and groups trying to break into the space to address the problems still holding mobile wallets back. These issues include customer satisfaction with current payment methods, limited repeat purchasing, and consumer confusion stemming from fragmentation. But several wallets, like Apple Pay, Starbucks’ app, and Samsung Pay, are outperforming their peers, and by delving into why, firms can begin to develop best practices and see better results.

A new report from BI Intelligence addresses how in-store mobile payments volume will...